Contact us – Chronivox

At Chronivox, every second matters, especially yours

Whether you're inquiring about a specific timepiece, seeking expert guidance, initiating a return, or wishing to connect with us, our team is here to assist you with the professionalism and care you expect from a premier luxury brand.

General Inquiries & Customer Support

For product questions, website assistance, or general service-related queries, our client care team is not just ready, but also committed to supporting you promptly. You can rest assured that your concerns will be addressed without delay.

info@chronivox.com — General brand and service-related inquiries or information

support@chronivox.com — Order updates, account issues, and customer service support

Order Operations & Delivery Status

For matters specifically related to your order status, dispatch schedule, shipping delays, or delivery confirmations, please reach out to:

support@chronivox.com

Returns, Exchanges & Order Issues

If you would like to request a return, initiate an exchange, or resolve a concern with a received item, please get in touch with our dedicated returns team:

returns@chronivox.com

Please include your order number and any relevant details to help us serve you more efficiently.

Privacy, Legal & Compliance

Chronivox holds your privacy, rights, and data protection in the highest regard. For any inquiries related to privacy policies, legal concerns, or compliance with data protection regulations, kindly contact:

privacy@chronivox.com — Personal data inquiries and privacy rights

legal@chronivox.com — Legal notices, IP rights, contracts, or dispute-related communication

compliance@chronivox.com — Corporate policy compliance and regulatory matters

Contact Timing Hours

Our customer support team is available to assist you during the following hours:

Monday to Saturday

10:00 AM – 10:00 PM (Pakistan Standard Time)

Sundays & Public Holidays

We are closed, but you may email us at any time. We will respond on the next working day with the same care and precision you expect from Chronivox.

Need Help Instantly?

For quick answers to questions about orders, payments, shipping, warranty, and return policies, we encourage you to visit our FAQ Page. It's a comprehensive resource designed to provide instant solutions to common queries, saving you time and effort.

We pride ourselves on offering more than luxury timepieces; we offer an elevated, trusted, and enduring relationship. No matter how you reach out, rest assured your message will be treated with the care and attention it deserves.

Chronivox — The Voice of Time.

INFORMATION ABOUT US